How My New-Client Enquiry Process Works

When you’re looking for a website designer or agency it can be a fairly daunting task. Some companies have fixed price packages, others don’t mention price at all until the final stages.

This blog will talk you through the stages in my enquiry process. AKA the process we’ll go through when you enquire about me building your new website.

1. Book a discovery call

You’ll book a discovery call with me via my online booking calendar. It’s very simple and takes no more than 1 minute to choose a time and date that’s suitable for you.

2. Discovery call

Now it’s time for our discovery call. At the time and date you chose, I’ll call you on the number you provided on the booking form.

During this call we’ll discuss everything related to your website and business. Where you are in your business currently, where you want to be and how you see your website being a part of that journey.

On top of this, we’ll discuss the specifics of your website; what pages you do need? Do you need to sell products? Do you need to take bookings? What other functionalities does your website need?

During this call, you’ll also have the chance to ask me any questions you may have.

3. My research time

Following our call, I’ll have a fantastic understanding of what you need. So, now I’ll go away and research your competition and relevant information to allow me to provide any further recommendations and piece together a project specification.

4. Quote

When I’m 100% confident I know exactly what you need I will send you an email which breaks down exactly what I recommend, what I will do, what I won’t do and a clear fixed price for building your website as well as hosting and maintenance costs if required.

5. We’ll get started!

Step 5: At this point, you’ll be raring to go and you’ll confirm you’d like to go ahead by replying to the email I send.

Then, I’ll send over my onboarding email comprised of:
– a 50% deposit invoice
– my basic T&Cs
– the content I require from you
– the logins I require from you

Once these simple steps are complete we’ll move onto building your website.